Big Basin Water Company

Big Basin Water Company

P.O. Box 197

Boulder Creek, CA

We will be having a rate case meeting with Public Utility Company on April 3 2023 at the golf cource clubhouse at 6:00pm. All customers are invited to attend.

Our new email address is 

Our system is still in conservation due to a combination of wildfires and lack of rain last winter. Though the conservation is not as strict as it was immediately after the fires please be aware and conscious of the amount of water you are using. We thank you for your assistance and conservation, we are more than happy to answer any questions regarding water usage via email or phone.

It would be greatly appreciated by the Big Basin Water Company family if any and all business questions, concerns, and/or requests go through the email or call one of the phone numbers listed to the right side of this site. This helps us with responding to all customers who contact us. Thank you.

Please refrain from calling any other contact number you may have for Big Basin Water Company that is not listed on this website, these numbers are either outdated or destroyed due to the fire.

We would like to remind all of our customers that it is your responsibility to maintain an unobstructed meter. Please no bushes, low hanging branches or objects of any kind on the meter box. Thank you

Attention All Customers:

For any questions or concerns regarding system issues/leaks/re connections please contact:


For any questions or concerns regarding accounts/bill payments please contact: