Helpful Tips During the Water Outage

In the event of a water outage, we understand the inconvenience and frustration it can cause for our customers. At Big Basin Water Company, we're committed to restoring service as quickly as possible and keeping you informed every step of the way.

During a water outage, we recommend conserving water to minimize usage until service is restored. Additionally, if you have a rainwater collection system, you can use this water for non-potable needs such as watering plants or flushing toilets.

We understand the importance of reliable water service, and we're dedicated to providing you with the support and resources you need during an outage. Thank you for your patience and understanding as we work to restore service as quickly as possible.

Meter Access

We would like to remind all of our customers that it is your responsibility to maintain an unobstructed meter. Please no bushes, low-hanging branches, or objects of any kind on the meter box. Thank you.

System Conservation

AUGUST 13, 2023 WE ARE STILL IN CONSERVATION. NO SPRINKLERS!! CUT BACK ALL USAGE OR THERE WILL BE WATER OUTAGES. REMEMBER WE ONLY HAVE ONE SOURCE. THAT ONE SOURCE PRODUCES LESS AND LESS AS THE YEAR GOES ON SO CUSTOMERS USAGE HAS TO GO DOWN AS THE YEAR GOES ON. KEEP OUTSIDE WATERING TO A BARE MINIMUN.